About Us
Technology that Cares: Life With Intervention
Contrôlez votre environnement domestique depuis la paume de votre main avec EZ
SafeTracks GPS Canada Inc. (SafeTracks) is based in Red Deer, Alberta operating in the Treaty 6 Territory since 2009. Vince Morelli, the President and owner of SafeTracks, is a member of the Metis Nation of Alberta. We are very proud to declare that SafeTracks is a certified Canadian Council for Aboriginal Business, registered provincially and federally.
Since 2009, SafeTracks core vision has been to provide safety and security with our GPS Electronic Monitoring (EM) products and services to local, federal, and provincial agencies across Canada. We are proud to be the leader in providing an end-to-end GPS/Cellular location monitoring solution that combines real-time tracking devices and professional monitoring services to Canadians, thus creating Safer Communities.
SafeTracks has become more than just a GPS Tracking company. Using our extensive years of experience, we create different solutions designed specifically for you, and your particular end-result goals. We will work hard to always exceed your expectations.
OUR MISSION
We strive to empower communities in all aspects of safety and security by providing you with the protection you need using our Risk Management Solutions. Accountability is key for us!
​​​Our Method
To take a different approach to Monitoring SafeTracks offers turnkey solutions on end-to-end location monitoring and programmatic services. We develop, implement, and facilitate state-of-the-art methods and solutions that are crucial for the success of your monitoring program.
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Our Commitment to our Clients
Our clients are the central focal point and are fundamental to everything we do. We are committed to ensuring our clients program requirements are being met by employing effective program methodologies and industry best-practices.
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World-Class Customer Experience
We want to provide our clients with the best customer experience in our industry and we aim to exceed expectations every chance we get. An integral and critical part of building our successful client relationships involves consistently delivering a world-class level of service and accountability, in everything we do. By providing this superior level of service to our customers, it has led us to one of the highest retention rates in the industry.
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Leadership & Experience
We have one of the most experienced teams to manage your monitoring program. Since 2009, we have been able to create and go operational with multiple programs, including high risk criminal operations across Canada, in very short order.
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Monitoring Center Services
Canadian based and Canadian staffed 24/7/365 monitoring with live, bi-lingual operators on each shift, to provide quick notification alerts in response to pre-established priority of alarms set.
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Full-time Dedicated Account Manager
Participates in initial meetings with key project stakeholders. Oversees and assists in all transition activities of your monitoring program, including but not limited to initial and on-going training to your personnel, if required. Your Account Manager will manage your inventory, along with provide programmatic assistance and/or recommendations. They will be the main point of contact during your program implementation/transition. Upon completion of your program transition, the Account Manager will continue to be your main point of contact and the liaison between your key stakeholders and SafeTracks Operations Departments.
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24/7/365 Customer Support Services
SafeTracks will provide you with the contact information for direct access to our 24/7/365 live Canadian based customer support team and additional Account Management resources to ensure that your program has round the clock support.
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While advanced technology is important, it is only one component. The key component to successful programs comes down to the people and your experience. SafeTracks is highly committed to being the best (EM) provider we can be. We want you to know and trust our integrity, and recognize our reputation is critical and fundamental for programmatic success. Our strategic alliance with Canadian Commissionaires offices across Canada, and our customers with local inventory, has been and will continue to be an instrumental key to the success of our programs.
SafeTracks is fully prepared and eager to provide you with a superior and unique solution to address the needs expressed in your request. On behalf of our entire team, SafeTracks would like to THANK YOU for trusting us. We value your time and consideration.
